Privacy Policy

This policy aligns with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and basic GDPR requirements for international visitors.

Who we are

Brix Plus is operated by Brix Plus Pty Ltd, based in Melbourne, Australia. We can be reached at hello@brixplus.co.

What we collect

When you place an order or sign up to our list, we collect:

  • Name and email address
  • Shipping and billing addresses
  • Phone number (for shipping carriers, where required)
  • Payment information (processed by Shopify Payments / Stripe / PayPal — we never see or store your card details)
  • Order history

When you visit our website, we automatically collect:

  • IP address, browser type, and device information
  • Pages visited and time on site (via Cloudflare Web Analytics, which is privacy-respecting and does not use cookies)

How we use it

  • To process and ship your orders
  • To send order confirmations and shipping updates
  • To send marketing emails (only if you've subscribed — you can unsubscribe at any time)
  • To improve our products and website
  • To comply with legal obligations

Who we share it with

We share data only with service providers who help us run the business:

  • Shopify — our e-commerce platform (data hosted in Canada / US under Shopify's privacy framework)
  • Australia Post — to ship your order
  • Klaviyo — our email marketing platform (data hosted in the US)
  • Judge.me — our reviews platform

We never sell your data.

Your rights

You can request access to your data, correction of any errors, deletion of your account, and an unsubscribe from marketing at any time. Email hello@brixplus.co.

Cookies

Our website uses cookies for shopping cart functionality and basic analytics. You can disable cookies in your browser settings, though some site features may not work correctly without them.

Data retention

We retain order data for 7 years to comply with Australian tax law. Marketing subscriber data is retained until you unsubscribe.

Changes to this policy

We may update this policy from time to time. The date of the most recent update will appear at the bottom of this page.

Last updated: 4 June 2026